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Contact us

Visit www.fredolsencruises.com for more information on our cruises
or contact us at the below.

Call - 0845 867 3818

You can call us 7 days a week, we'd love to hear from you.

Calls are charged at local rate

Our opening hours :

Mon-Fri:   08:00 - 20:00
Sat:   09:00 - 17:00
Sun:   10:00 - 16:00

Department   24hr Information Line
Tel   +44 (0) 1473 746167
We strongly recommend you call our 24hr information line the day prior to sailing to ensure there are no delays to check-in or sailing details. Please note this is a recorded message.

Department   Reservations
Tel   +44 (0) 1473 742424
Fax   +44 (0) 1473 292410
E-mail address   internet@fredolsen.co.uk
Postal address   Fred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL
Representative   Manager - Kim Wright
Opening hours  

0800 - 2000 Monday to Friday
0900 - 1700 Saturday    1000-1600 Sunday


Department   Administration
Tel   +44 (0) 1473 292444
Fax   +44 (0) 1473 292345
E-mail address   admin.enquiries@fredolsen.co.uk
Postal address   Fred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL

Department    Customer Relations
Fax   +44 (0) 1473 292217
E-mail address   customer.relations@fredolsen.co.uk
Postal address   Fred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL

Department    General Enquiries
Tel   +44 (0) 1473 292200
Fax   +44 (0) 1473 292201
E-mail address   internet@fredolsen.co.uk
Postal address   Fred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL

ABTA 2015 ATOL Clia

Cruise Critic Best ItinerariesBritian's Best Cruise Line for Food 2015Fred Olsen Shore ExcursionFred Olsen EmbarkationGroup Travel Award 2014 Best Affordable Cruise Line 2013